Patient Information
The staff at Chan Family Dentistry is committed to providing excellent dental care in a comfortable environment where patients can relax and feel at ease. Here you will find information on what to expect during your first appointment along with links to patient forms and paperwork.
Contact Us
We are happy to hear from you, answer your questions, and schedule an appointment. Call Chan Family Dentistry at 510-214-8450 or stop by our office.
15522 Hesperian Blvd
San Lorenzo, CA 94580
Request An Appointment
New Patients
It is easy to make an appointment for your initial examination and dental treatments. Call 510-214-8450 to speak with a staff member.
Insurance Plans
We accept and work with many dental insurance companies such as:
- Aetna – PPO II
- Alwayscare PPO
- Ameritas PPO
- Anthem Blue Cross – Dental Blue, Prime, and Complete
- Blue Shield of California
- Cigna DPPO
- Delta Dental PPO
- Guardian PPO
- Humana PPO
- MetLife – PDP+ and FEDVIP PPO
- Principal PPO
- Sun Life/DHA – PPO
- United Concordia – Alliance and Elite Plus PPO
- United HealthCare – PPO 14, PPO 27, PPO 35
If you would like for us to personally research your particular plan, please call our office at (510) 214-8450. Thank you!
Payment Methods – Check or Cash Accepted
Welcome to
Chan Family Dentistry
Making an Appointment
It is easy to make an appointment for your initial examination and dental treatments with Chan Family Dentistry. Simply call 510-214-8450 and one of our friendly team members will be happy to assist you. If you schedule an appointment and something comes up, please call and cancel 24 hours in advance so that we can accommodate other patient requests.
What to Expect
Walk into our lobby where you will be greeted by our friendly staff. We will provide you with new patient paperwork that includes a health questionnaire, request for your insurance information and contact information. We will also provide you with information to familiarize you with our office and how we handle things like patient privacy.
Initial Examination
Your initial dental exam will take around one hour. The experienced staff at Chan Family Dentistry will ask you questions, get to know your oral hygiene routine, and listen to your health concerns. We believe in educating patients and empowering them to make good choices to improve their oral health. We will demonstrate how to properly care for your teeth and make additional suggestions as needed. Our dental hygienist will clean your teeth then Dr. Chan will complete your examination and make recommendations for proposed dental treatments.
Pain Concerns
We work to ensure our patients feel comfortable, and that includes minimizing their pain as much as possible. If you are undergoing a dental procedure, Dr. Chan will meet with you to discuss your pain tolerance and create a plan for pain management. Working together, we will treat your dental health problems in a way that minimizes pain and enables you to get back to your life faster.
Dental Insurance
We accept a variety of insurance providers and endeavor to accommodate our patients' request. Please call our office at 510-214-8450 to see if we are currently working with your insurance provider.
Our pricing structure is designed to ensure that patients are able to receive the high quality dental care they deserve. If your dental insurance will not cover all of your dental treatments, we will work with you to identify a payment solution. We are health care professionals first and will work with you to make sure you receive the treatment you need.
Financial Policy
Chan Family Dentistry provides high quality dental care to families throughout the San Lorenzo area. We understand that every dental patient has different financial needs. We will work with you to find a solution that enables you to get the dental care you need, with or without insurance. Call our office to ask about our different payment options that may include cash, check, financing, and credit cards. We provide budget friendly dental care so call today and learn how Chan Family Dentistry is the solution to all of your oral health needs.